Shipping Information
Fast, trackable delivery on authentic Supreme apparel. Transparent timelines and fair rates—worldwide.
At a Glance
Fast Processing
Orders ship in 1–2 business days
Real-Time Tracking
Track every shipment door to door
Delivery Options
Standard, Expedited, and Express
Worldwide
Ship to 40+ countries
Insurance
Free up to $200 coverage
Free Shipping
US orders $150+ (standard)
United States Shipping
We ship from Los Angeles, CA. Processing time is 1–2 business days. Delivery estimates below begin after dispatch and exclude weekends/holidays.
Standard
$7.95
-
- 3–6 business days via USPS or UPS Ground
- Free on orders $150+
- Full tracking and delivery confirmation
Expedited
$14.95
-
- 2–3 business days via UPS 2nd Day Air or Priority Mail
- Signature available at checkout
- Priority handling in our warehouse
Express
$29.95
-
- 1–2 business days via UPS Next Day Air/Express
- Cutoff: 12:00 PM PST for same-day dispatch
- Signature required by default
Carriers
USPS, UPS, and FedEx. Carrier is selected automatically based on speed, destination, and package safety.
PO Boxes & APO/FPO
Standard and Priority options deliver to PO Boxes and APO/FPO addresses via USPS. Express service requires a street address.
Signature on Delivery
Complimentary signature is included on orders $300+. You can add or remove signature at checkout.
Split Shipments
Orders with multiple items may ship separately at no extra cost. You will receive tracking for each parcel.
International Shipping
We ship to 40+ countries across Europe, Canada, Australia, Asia, and the Middle East. Processing time: 1–2 business days.
Economy Tracked
From $14.95
-
- 6–12 business days via Postal Partners
- End-to-end tracking where available
- Best value for small/light parcels
Priority Courier
From $29.95
-
- 3–5 business days via DHL/UPS
- Door-to-door tracking and customs support
- Signature included
Duties & Taxes
International orders may be subject to import duties, taxes, and fees charged by your local customs authority. These are the buyer’s responsibility and are not included in our shipping rates unless specified at checkout.
Customs Documentation
All shipments include accurate HS codes and itemized values. We cannot mark orders as gifts or reduce declared values.
Delivery Attempts
Couriers typically make 1–3 attempts. If undelivered, packages may be held at a pickup point before returning to sender.
Remote Areas
Some postcodes may incur a remote area surcharge or require additional transit time. We’ll notify you if this applies.
Processing, Cutoffs & Exceptions
Order Processing
Most orders placed Monday–Friday before 12:00 PM PST ship within 1–2 business days. During major releases, holidays, or inventory audits, processing may extend by 1–2 days.
Address Changes & Cancellations
Requests can be made up to 30 minutes after order placement by emailing [email protected]. We aim to help but cannot guarantee changes after an order is queued for dispatch.
Backorders & Pre-orders
If an item is marked as pre-order, the estimated ship date will appear on the product page and checkout. Orders with both in-stock and pre-order items may ship separately.
Weather & Carrier Delays
Events outside our control (weather, customs, strikes) may cause delays. We’ll proactively update you when carriers provide advisories.
Tracking & Delivery
Confirmation
We email your order confirmation immediately after checkout.
Dispatch & Tracking
A shipping confirmation with your tracking number is sent once your order leaves our facility.
In Transit Updates
Use the carrier link to see live status, estimated delivery date, and delivery options like hold at location.
Delivered
Didn’t receive your parcel? Check with neighbors or your building office and contact us within 3 business days.
Insurance
All shipments include free insurance up to $200. Additional coverage available at checkout.
Lost or Stolen Packages
If tracking shows delivered but you can’t locate the package, contact us within 3 business days for a carrier investigation. Resolution may include replacement, store credit, or a claim payout depending on the outcome.
Packaging
Garments are sealed in protective poly, cushioned, and boxed for impact resistance. We use recycled materials where possible.
Returns & Exchanges
Need to send something back? Review our policy for step-by-step instructions, timelines, and conditions.
View Refund & Returns PolicyShipping FAQ
Orders ship within 1–2 business days. You’ll receive a tracking email as soon as your package leaves our facility.
Free standard shipping applies automatically to US orders of $150 or more after discounts and before taxes.
Email [email protected] within 30 minutes of placing your order. For security, we may require verification and cannot guarantee changes after dispatch.
Most destinations are shipped DDU (duties unpaid). Where DDP is supported by the carrier, you’ll see a prepaid duties/taxes option at checkout.
Tracking may take 24–48 hours to update after dispatch. If there’s no movement for 3 business days (US) or 6 business days (international), contact support and we’ll investigate.
We try to ship together, but to deliver faster we may split your order. You’ll get a tracking number for each parcel at no extra cost.
Still have questions? We’re here to help.
Contact Support